About Our Team
Ariel Singer, MPH
Ariel is a human-centered healthcare educator, change facilitator, and advocate. She is the founder and principal consultant for Waterwheel Health Consulting. As a motivational interviewing expert and system transformation leader, she has partnered with hundreds of individuals and organizations around the country to co-create and implement shared goals and action plans for health improvement.
Ariel is a seasoned capacity builder with many years of experience leading technical assistance and training programs for community health. She has extensive experience working with federally qualified health centers, community behavioral health centers, and healthcare associations.
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Ariel uses an array of strategies for engaging people to work together towards a common goal. Her favorite methods include:
Person-centered communication
Facilitative leadership
Quality improvement
Human-centered design
Popular and adult education
Ariel has a Master of Public Health (MPH) with an emphasis on health promotion. She has been a member of the Motivational Interviewing Network of Trainers since 2013.
Ariel began navigating the health care system as a teenager, when she began developing acute symptoms of celiac disease. This early and intense introduction gave her a very personal understanding of the shortcomings of healthcare delivery. After learning more about the intersection of health and social inequality, Ariel realized that health system transformation is not just about improving quality. Improving healthcare for everyone is essential to creating a just and equitable society.
Genevieve Walker, PhD
Genevieve Walker is a freelance health content writer and editor who helps clients bridge the gap between their knowledge and the needs of the patients, families, caregivers, and members of the public they serve. She also provides:
Content for health care providers and staff
Consulting on plain language, health literacy and inclusive language issues
Editorial services, including manuscript editing and plain language editing
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The daughter of a physician, Genevieve came to know health care from the ground up at an early age. She tagged along on hospital rounds in the 1970s and worked in her dad’s office and other medical practices in the 1990s, learning the importance of compassion and respect for everyone who comes through the hospital or clinic doors. In the mid-2000s, she began specializing in patient- and family-centered communication while partnering with St. Jude Children’s Research Hospital on materials for the public.
A tireless advocate for person-centered, science-based health communication, Genevieve holds a Ph.D. in English and is a trained educator with expertise in adult learning. She serves on the American Medical Writers Association board of directors and is a longtime instructor in the University of Chicago’s medical writing and editing program. Genevieve is proud to partner with Waterwheel Health Consulting. You can also find her at www.bridgehealthcomm.com.
Charyl Looper
Charyl is a highly skilled design strategist with over 25 years of experience visualizing complex processes and systems, crafting service design tools with purposeful storytelling, and creating strategic programs at the enterprise level. She utilizes person-centered design and visual thinking techniques to support healthy culture across all organizations. Charyl believes:
Focusing on the beliefs, cultural practices, and needs of individuals forges a path toward powerful partnership
Collaboration is one of the most effective ways to create buy-in and positive change
Charyl is honored to be a part of the Waterwheel Health Consulting team, and looks forward to solving problems together.